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Helpdesk

Our Helpdesks are special areas situated in Maxicare affiliated hospitals as well as non-hospital sites. With our Helpdesks, cardholders can request and secure Letters of Authorization for outpatient consultation and laboratory. Certain Helpdesks also have rooms where you can videoconsult with our specialists and get the best advice based on your needs.

Get Care - Helpdesk
DIGITAL HUB – MAKATI MEDICAL CENTER, MAKATI CITY
1st Floor Tower Two, Makati Medical Center Amorsolo St., Makati City
MAKATI CITY, METRO MANILA, NCR
HELPDESK – MANILA DOCTORS HOSPITAL, MANILA
2nd Floor, Manila Doctor's Hospital, Kalaw Wing, Ermita, Manila
Manila, NCR
HELPDESK – CARDINAL SANTOS MEDICAL CENTER, QUEZON CITY
Room 160, Ground Floor Medical Arts Building, Cardinal Santos Medical Center, Wilson Street, Greenhills, San Juan City
Sanjuan City, NCR
HELPDESK – THE MEDICAL CITY, PASIG CITY
MGR04, Ground Floor, Medical Arts Tower, Ortigas Avenue, Pasig City
Pasig City,NCR
HELPDESK – ST. LUKE’S MEDICAL CENTER, GLOBAL CITY
Room 325, 3rd Floor, Medical Arts Bldg, Rizal Drive Cor. 5th Ave & 32nd Ave., Fort Bonifacio Global City, Taguig
Global City, Taguig, NCR
HELPDESK – CHINESE GENERAL HOSPITAL AND MEDICAL CENTER, MANILA
10/F Medical Arts Building, Chinese General Hospital, Blumentritt, Sta. Cruz, Manila
Sta Cruz, Metro Manila, NCR
HELPDESK – CAPITOL MEDICAL CENTER, QUEZON CITY
Room 1101, 11th Floor, Capitol Medical Center, Scout Magbanua St. cor Quezon Ave, Quezon City
Quezon City, NCR
HELPDESK – VRP MEDICAL CENTER, MANDALUYONG CITY
Ground Floor, Doctor’s Bldg. VRPMC, EDSA, Mandaluyong
Mandaluyong City, NCR
HELPDESK – ASIAN HOSPITAL AND MEDICAL CENTER, MUNTINLUPA CITY
Upper ground Tower 2, Asian hospital and Medical Center 2205 civic drive FCC Alabang Muntinlupa
Alabang, Muntinlupa, NCR
HELPDESK – CALAMBA MEDICAL CENTER, LAGUNA
Maxicare Office, 2nd Floor, Calamba Medical Center Tower 1, Crossing Real, Calamba City, Laguna
Calamba City, Laguna
HELPDESK – THE MEDICAL CITY SOUTH LUZON, LAGUNA
2nd floor , The Medical City South Luzon, United boulevard , Greenfield city, Sta rosa Laguna
Sta rosa, Laguna
  • Schedule:
  • Monday to Saturday: 8:00AM – 5:00PM
  • Closed during Sundays and Holidays
HELPDESK – CEBU CYBERGATE
4/F Robinsons Cybergate Mall, Don Gil Garcia and J. Llorente St., Capitol Site, Cebu City
Cebu city
HELPDESK – DAVAO
3/F FTC Tower, Mt. Apo Street, Davao City
Davao City
HELPDESK – GENERAL SANTOS
Unit 206, 2nd floor Santanna Bldg., Santiago Blvd., General Santos City
General Santos City
HELPDESK – CAGAYAN DE ORO
2nd floor Gateway Tower Limketkai Mall, CM Recto Street, Cagayan de Oro, 9000 Misamis Oriental
Cagayan de oro City
HELPDESK – BACOLOD
Unit 102 A&B 103 A&B and 104 AG/F, VLI Medical Plaza Bldg., Ipil St., Capitol Shopping Business Center, Bacolod City, Negros Occidental
Bacolod City

Please make sure to secure a Letter of Authorization (LOA) to avail the services of our providers

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