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Call or video? Do teleconsult your way with PRIMA!

10/22/2026

For a lot of young Filipinos today, the internal monologue around getting sick sounds something like: “I can’t afford to be sick right now.”

The Philippine Statistics Authority estimates that freelancers and self-employed workers now make up a significant portion of the country’s labor force — many of whom are not covered by PhilHealth or any employer-sponsored HMO. Between rent, utilities, groceries, and the general cost of just trying to build a life, healthcare often ends up at the bottom of the priority list, not because it doesn’t matter, but because traditional health plans can feel out of reach.

Enter Maxicare PRIMA products, a suite of prepaid healthcare cards and e-vouchers designed to make care more straightforward, flexible, and accessible. Developed by the leading healthcare and insurance solutions provider, Maxicare relaunched PRIMA to give everyone who avails it even more value (without changing prices, of course!).

The existing PRIMA lineup, Consult (₱999), Access (₱9,999), and Elite (₱19,999), already disrupted the industry by taking healthcare accessibility to a whole new level when it launched last year. The new enhancements build meaningfully on that foundation.

One significant highlight is the 24/7 Teleconsult service that can now be used either via call or video, depending on their care needs. PRIMA Access, PRIMA Elite, and PRIMA Consult and Consult+ members who availed the 24/7 Teleconsult top-up can now enjoy this upgrade starting October 22. This new benefit gives Consult and Consult+ members more reason to top up the 24/7 Teleconsult once they renew their plans.

For teleconsult with a General Practitioner, they may choose to:

Call the hotline
Mobile: 0919-058-8933
Landline (Metro Manila): (02) 8582-1980 | (02) 7798-7798
For the landline available in other regions, you may visit the Maxicare website.

Do video consultation
Visit: teleconsult.maxicare.com.ph/member-validation

While OB-GYN, Pediatrician, and Dermatologist teleconsultations are only available via video, Monday to Saturday from 8:00 AM to 5:00 PM.

Meantime, across all tiers, personal accident insurance coverage has also been extended for individuals aged 0 to 99 years old (previously for ages 18-65 only), plus the coverage amounts have been increased: PRIMA Consult now carries up to ₱20,000 in personal accident protection, while PRIMA Access and Elite go up to ₱50,000.

Speaking of Access and Elite, those who avail of these products also gain access to other stronger suites of wellness benefits, like up to 50% medicine discounts and mental health support via MedGrocer, all available digitally. Additionally, holders of the said plans can opt to avail of the HomeLab add-on via Singapore Diagnostics, which gives them the benefit of getting lab tests done from the comfort of their own homes.

 

Meet PRIMA Consult+

Together with the launch of the enhanced PRIMA benefits comes PRIMA Consult+, priced at ₱1,199. At its core, PRIMA Consult+ is the answer to a very specific question a lot of young Filipinos are asking: “How do I get quality healthcare coverage when I’m just starting out or working outside a traditional employer setup?”

The new variant gives cardholders mental health support, unlimited consultations at any of the 53 Maxicare Clinics nationwide, discounted medicines, and personal accident insurance up to ₱20,000 — all while maintaining a price point that’s friendlier to a first-jobber’s salary or a freelancer’s variable income. The 24/7 Teleconsult, which can be availed by calling the hotline or via video, is also offered as an add-on for those who want doctor access without leaving their desk, home, or co-working space.

“We’ve always believed that preventive healthcare shouldn’t be a privilege,” said Raymond Hernandez, Maxicare Group Chief Customer Officer. “PRIMA Consult+ is our direct response to what we’re hearing from young Filipinos who want to take care of their health, but are missing an affordable product that gives them the exact things that they are looking for, like mental health support, discounted medicines, and teleconsult. This was designed with a very deep understanding of what today’s youth are exactly looking for from a healthcare product.”

The enhanced PRIMA lineup and the new PRIMA Consult+ are now available at any Maxicare Clinic nationwide. You may also visit shop.maxihealth.com.ph to learn more or purchase your very own PRIMA product online. PRIMA is a product of MaxiHealth.

The new and improved benefits apply for PRIMA cards purchased starting June 15, 2026. Walk into any Maxicare Clinic near you today!

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