Unlimited consultations with the following Maxicare Clinic doctors:

• General Practitioner (GP)
• Internal Medicine (IM)
• Family Medicine (FM)
• Pediatrician
• Ear-Nose-Throat (ENT)
• Obstetrician Gynecologist (OB-GYN)
• Medical Dermatologist
• Ophthalmologist
• Cardiologist
• Endocrinologist
• Pulmonologist
• Gastroenterologist
• Rheumatologist
• Nephrologist
• Infectious Disease Specialist
• General Surgeon
• Urologist
• Orthopedic
• Rehabilitation Medicine

Annual Physical Exam (Basic 5)

• Physical Exam
• Complete Blood Count (CBC)
• Routine Urinalysis
• Routine Fecalysis
• Chest X-ray (PA)

Extensive Diagnostic and Laboratory Services

• 24 Set A Laboratory Tests
• 2 Chest X-rays
• 2 ECGs
• 1 Ultrasound (including maternity-related)

Access to out-of-pocket PRIMA member rates to the following services not covered by the member’s plan or exceeding plan limits, including:

• Set A Laboratory Tests
• X-Ray
• ECG
• Ultrasound
• 2D Echo
• Treadmill Stress Test
• CT Scan
• Set B Laboratory Tests
• Set C Laboratory Tests
• Vaccines
• Psychiatry Consultation
• All maternity-related tests

Additional Benefits:

• Enjoy up to 50% discount on select medicines through MedGrocer
• Get mental wellness support through the Gen Zen Mental Health Assessment
• Enjoy unlimited teleconsultation services, allowing you to consult with a doctor remotely for non-emergency concerns
• Optional HomeLab Service for added convenience—access laboratory tests and diagnostic procedures in the comfort of your home (exclusive for NCR members only)

* Consultations, Annual Physical Exam, and laboratory tests and diagnostic outpatient procedures are only available at Maxicare Clinics

Excludes:

1. Outpatient consultations and procedures outside Maxicare Clinics
2. Hospital admission or confinement
3. Emergency cases

Personal Accident Insurance Coverage of up to ₱50,000*

This coverage includes:

• Loss of life due to an accident
• Accidental injuries causing permanent disability
• Accidental injuries resulting in being permanently bedridden
• PRIMA members aged 0 to 99** at the time of enrollment

(*For PRIMA prepaid healthcare cards activated from January 15 to June 14, 2026: coverage is up to ₱10,000 for members aged 0 to 69 years old only.)

(**For cards activated starting June 15, 2026: coverage is up to ₱50,000 and extended to members aged 0 to 99 years old.)

Online:

• Visit the Online Scheduler

By Phone or Email:

Call or e-mail the Maxicare Clinic Concierge to schedule an appointment:

• Hotline: (02) 7798-7739
• Email: pcc.concierge@maxicare.com.ph

For Teleconsult:

No appointment is needed. You may simply call our hotline anytime at (02) 8582 1980 or (02) 7798 7798 to be immediately connected with a doctor for your consultation.

For HomeLab Service:

The HomeLab add-on may only be purchased once and is valid for one-time use only. Once included in your plan, you may schedule your HomeLab visit via the link sent to your registered email.

Note:

• A referral to a specialist is required and will only be issued after an initial consultation with a General Practitioner (GP) or Internal Medicine (IM) doctor. However, members may also see a specialist if they present a valid outside doctor referral.
• Laboratory tests can be scheduled but must be endorsed by a Maxicare Clinic doctor. Tests outside the plan coverage will be out-of-pocket. Members may also undergo laboratory tests if they present a valid outside doctor’s request

1. Present your PRIMA Access by MaxiHealth eCard at a Maxicare Clinic, along with 1 valid ID with a photo upon availing of the services offered in this healthcare plan
2. No eCard, no availment
3. Membership is valid up to 1 year from the date of activation
4. The card is non-transferable once registered
5. List of accepted valid IDs(must not be expired by the time of registration/availment):
• Alien Certificate of Registration (for foreign nationals in the Philippines)
• Company ID
• Driver’s License
• GOCC ID
• Government System Insurance Service (GSIS) e-Card
• Integrated Bar of the Philippines ID
• National Bureau of Investigation (NBI) Clearance
• Overseas Filipino Worker ID
• Overseas Workers Welfare Administration (OWWA) ID
• Passport
• Police Clearance
• Postal ID
• Philippine Regulatory Commission (PRC) ID
• Seaman’s Book
• Senior Citizen ID
• Social Security System (SSS) ID
• Student’s ID
• Unified Multi–Purpose ID
• Voter’s ID
6. Free cancellation and refund within 15 days if the product has not been used
7. The benefits and accessibility to specific physicians and procedures provided by this product are subject to availability and may be amended upon general notice.
8. PRIMA services are available at Maxicare Clinics nationwide.