Left photo, L to R: Raymond Hernandez (Maxicare Group Chief Customer Officer), Simon Hyett (Asian Business
Review Contributing Editor)
Healthcare is about putting people first by making care easier to access, simpler to manage, and more supportive at every step of the journey. This people-first approach continues to guide Maxicare Group as it shapes how Filipinos experience healthcare, both in person and through digital solutions.
That dedication has earned Maxicare Group two major wins at the Asian Experience Awards 2026, held on October 1, 2026, at the Marina Bay Sands, Singapore. Maxicare Group took home the Philippines Customer Experience of the Year – Health Products & Services Award for the expanding Maxicare Clinic network, and the Network and Philippines Digital Experience of the Year – Health Products & Services Award for Maxicare Member Gateway’s digital services for members’ convenience.
“Serving Filipinos across three distinct businesses, from HMO and clinics to life insurance, comes with its own set of challenges. But Maxicare Group is committed to pushing forward, so quality healthcare becomes more accessible to more Filipinos,” shared Raymond Hernandez, Maxicare Group Chief Customer Officer.
Maxicare already provides premium healthcare. The next step is ensuring it reaches every community and household, so more Filipinos realize that premium healthcare is well within their reach.

In 2026 alone, Maxicare opened 16 new standalone facilities, bringing its network to 52 clinics nationwide to date. Maxicare Clinics received the Philippines Customer Experience of the Year – Health Products & Services award for its continued efforts to broaden healthcare availability for every Filipino.
Maxicare Clinics are open to everyone, with walk-in or online booking options for consultations, diagnostic services, and other essential healthcare needs.
Beyond clinic visits, Maxicare Member Gateway earned the Network and Philippines Digital Experience of the Year – Health Products & Services award for simplifying health management through a single, secure platform. From LOAs and claims to diagnostic results and bookings, members can access key services with less hassle and stay connected to their healthcare wherever they are.
These recognitions highlight Maxicare Group’s continued efforts and innovations to improve the patient journey, with accessibility to quality healthcare and convenience in mind.
“These awards are dedicated to our stakeholders and our teams who continue to work together to serve the Filipino community better. More than awards, they affirm why we continue to improve the healthcare experience and bring quality care within reach of more people,” Hernandez said.
As Maxicare expands its presence nationwide, its teams remain focused on meeting the needs of Filipino households with responsive, patient-centered care and delivering better healthcare, made accessible for all.


